Speak to a maternal child health nurse
Call Pregnancy, Birth and Baby to speak to a maternal child health nurse on 1800 882 436 (Opens in new tab) or video call. Available 7am to midnight (AET), 7 days a week.
Your baby might be admitted to a special care nursery (SCN). This happens when they need more care than is available on a normal ward.
An SCN is different from a neonatal intensive care unit (NICU). Babies in the NICU are more seriously ill and need more care than babies in the SCN.
Babies may need to be in a special care nursery because:
Almost 1 in 5 babies in Australia is admitted to an SCN or NICU.
In an SCN, you will often get help with feeding and preparing to take your baby home.
There are many specially trained staff in the special care nursery:
As a parent, you are considered an important part of your baby's healthcare team.
Your baby may start off sleeping in an incubator (also known as a humidicrib) before moving to a cot.
There may be equipment in the room that monitors your baby's:
There may also be equipment to treat jaundice. Nursery staff will explain any equipment or procedures that your baby needs.
If your baby has been moved from an NICU, you may notice less specialised equipment in the SCN.
You can see your baby as often as you like in the SCN. Staff will encourage you to have plenty of hands-on contact. This includes:
The special care nursery is likely to be quiet, and you will be asked to whisper or talk quietly. This is because a low noise level is important for your baby's brain development and to keep them calm.
There may be a quiet period during the day, when your baby can sleep undisturbed, with little noise or handling.
Other members of your family can visit your baby. Visitors may be restricted to 2 or 3 people at a time.
Different hospitals will have different rules around visiting. It's best to check with the staff in the SCN.
It's important that the special care nursery is clean and free of germs. This is because babies in the SCN are more likely to catch infections.
Visitors will need to use the nursery's hand washing and sanitising facilities.
You should also avoid visiting your baby if you are unwell — for example, if you:
If you're not sure whether you're well enough to visit — speak with a staff member.
Your baby may need to be fed using a tube. As they get stronger they will take milk from your breast or a bottle.
You may be shown how to:
A lactation specialist may be available to support you.
This will be different for every baby.
Your baby may be discharged when:
It's best to ask the special care nursery staff when your baby may be able to come home.
You may have mixed feelings about your baby being in a special care nursery. These feelings may range from:
It's possible that you may be sent home before your baby. Your baby may then be moved to a special care nursery in a hospital closer to your home.
You can talk to the SCN staff about how you are feeling. If you need more support, they can arrange for a social worker to meet with you.
You can speak with the staff in your baby's special care nursery.

Call Pregnancy, Birth and Baby to speak to a maternal child health nurse on 1800 882 436 (Opens in new tab) or video call. Available 7am to midnight (AET), 7 days a week.
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Last reviewed: April 2024









