Speak to a maternal child health nurse
Call Pregnancy, Birth and Baby to speak to a maternal child health nurse on 1800 882 436 (Opens in new tab) or video call. Available 7am to midnight (AET), 7 days a week.
Between the ages of 1 and 3 years, toddlers start to become very independent. They discover that they can make things happen and they can do things for themselves.
They will also start to learn new words, like:
Sometimes toddlers refuse to:
As a parent, this can be difficult and tiring. It's important to remember that your toddler is not refusing things to deliberately upset you. At this age, toddlers can only think about themselves. They may not be aware of what you are feeling.
Saying 'no' and refusing to do things is a normal part of toddler development.
Your child should be saying 'no' by the time they are 2 years old.
Saying 'no' and making their own choices is important for toddlers. It means they are:
Difficult toddler behaviour can also be a sign of feelings and thoughts that are hard for your child to understand. These feelings might include:
Your toddler may not know enough words to tell you how they are feeling. This can lead to tantrums. Saying 'no' is one way for them to express how they're feeling.
There are some tips and tricks you can try to manage difficult behaviour.
It's easier to change your child's environment than change how they are reacting. If your toddler is saying 'no' a lot, you can:
If your child feels safe and supported, it will be easier for them to learn to manage difficult feelings on their own and become independent.
Offering choices helps your child feel in charge, while also making sure they don't feel overwhelmed. Choices should not be yes or no questions. Give them a choice between 2 things you agree with, such as:
This will give your toddler the feeling of being in charge.
Often toddlers say 'no' so often it becomes automatic. They might not be able to think of another word. Start to expand your toddler's vocabulary.
For example, you can ask your child 'What's a nicer way to say no?' You can suggest they instead say 'No, thank you'.
If you say 'no' all the time your toddler will copy your behaviour.
Instead of saying 'no' or telling them what they shouldn't be doing, tell you child what they should be doing. For example:
When asking your child to do something:
Try to distract your toddler from a difficult situation. If they do as they are told, praise them. You can reward them with:
Do not reward bad behaviour.
Sometimes your toddler needs to do what they are told — for example, if they're in the middle of the road and refusing to move.
It's OK for your toddler to know you are in charge. Be firm, but gentle.
If you need support with your toddler's behaviour, you can speak to your child health nurse or your doctor.
You can learn more by visiting the:

Call Pregnancy, Birth and Baby to speak to a maternal child health nurse on 1800 882 436 (Opens in new tab) or video call. Available 7am to midnight (AET), 7 days a week.
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Last reviewed: July 2024