Speak to a maternal child health nurse
Call Pregnancy, Birth and Baby to speak to a maternal child health nurse on 1800 882 436 (Opens in new tab) or video call. Available 7am to midnight (AET), 7 days a week.

Your baby's skin is still developing in the first few months of life. It's quite fragile, sensitive and can become easily irritated.
Cleaning your baby's ears (Opens in new tab), eyes (Opens in new tab) and nose (Opens in new tab) helps keep them healthy. Just like adults, babies can have:
This is normal and there's no need to worry. Gently cleaning these areas can help prevent problems later on.
You should clean your baby's ears, eyes and nose every day. All you need is cotton wool or a soft cloth and warm water. It's best not to use soap as it can dry out or irritate your baby's skin.
A good time to clean your baby's ears, eyes and nose is just before a bath. Newborns don't need a bath every day, so you can find a time that works for you. Try to make daily cleaning part of your routine.
Some babies get upset when you wash their face. Try cleaning them when they're calm — not when they're hungry or right after a feed. Talking or singing while you clean them may help soothe your baby and make the experience more enjoyable for both of you.
Dip some cotton wool or a soft cloth in lukewarm water. Squeeze the cotton wool so water doesn't drip into your baby's ears, eyes or nose.
Gently clean the corners of their eyes, wiping from the inside corner to the outside. Use a new piece of cotton wool or clean part of the cloth for each eye.
Wipe around each nostril to remove any mucus. Gently clean around your baby's ears, including behind their ears.
Use a soft towel to dry your baby's skin. Make sure you also dry behind their ears.
Never stick anything into your baby's ears or nose. This can damage their eardrum or the inside of their nose, and may cause a nosebleed or increase the risk of infection. It may even lead to permanent hearing loss.
It is normal for babies to have earwax in their ears, discharge in their eyes or mucus in their nose.
They might get a runny nose if they have a cold. You may notice discharge in and around their eyes when they wake up.
These fluids are similar to those in adults, but because their skin is more sensitive, it is important to clean these areas gently.
Most of the time, you don't need to remove your baby's earwax (Opens in new tab). It helps protect their ears by trapping germs, dirt and dust.
Earwax usually moves to the open end of the ear on its own. You can gently wipe it away with a damp cloth when you are cleaning your baby's ears.
Don't insert cotton buds, fingers or pointed objects into your baby's ears. Avoid using any home remedies for earwax removal. These can damage the ear canal or affect your baby's hearing.
If your baby has a very watery eye with sticky discharge, it might be caused by a blocked tear duct. This usually gets better by itself by the time your baby turns one. Watering eyes can also be a sign of something more serious, so it's best to check with your doctor or child health nurse.
If your child is sensitive to bright light and has a watery eye, see a doctor immediately.
Take your baby to your doctor or child health nurse if they:
These may be signs of an ear infection. Babies with ear pain or ear infections may be irritable and may also have symptoms like a runny nose or sore throat.
If you're worried about your baby's ears, eyes or nose, speak with your doctor or child health nurse.
The Royal Children's Hospital Melbourne (Opens in new tab) has health information on:
The Centre for Eye Research Australia has information on how you can protect your child's vision (Opens in new tab).
Sydney Children's Hospitals Network offers information about ear problems in children (Opens in new tab).
The National Health and Medical Research Council has a fact sheet about eye discharge (Opens in new tab).
Care for Kids' Ears has resources about ear health (Opens in new tab) for parents and carers of Aboriginal and/or Torres Strait Islander children.

Call Pregnancy, Birth and Baby to speak to a maternal child health nurse on 1800 882 436 (Opens in new tab) or video call. Available 7am to midnight (AET), 7 days a week.
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Last reviewed: July 2025







